We develop and deliver TDM programmes for major events. We can influence travel behaviours of spectators, event workforce and the local community (including businesses) to achieve successful events. We work with organising bodies, host cities and transport stakeholders to provide arms length strategic advice or in-house support from planning to delivery.

We have significant experience in developing urban transport strategies across all modes of transport in addition to specialist skills in the development of sustainable travel strategies. We have worked with agencies to develop mobility management solutions as we move into the new Smart Cities agenda.

We understand what is required to influence travel behaviours whether at an individual level or within businesses, schools, hospitals and the like. We can develop business cases and programmes across wide areas or in connection with individual behaviour change interventions. We are enthusiastic about and committed to the delivery of behaviour change programmes and achieve exceptional outcomes.

Our stakeholder management experience is second to none. We thrive working in multi-agency environments and developing collaborative approaches to helping organisations achieve their goals. We have professional we specialist business engagement expertise who are adept at supporting organisational change in relation to transport and travel. 

Our team has experience developed over many years of managing a wide range of projects, whether that's small scale single client or complex large scale multi-agency initiatives. We understand how to effectively manage projects including the deployment of resources, management of relationships or assuring high quality outcomes. Our portfolio includes projects valued at upwards from £5,000 to beyond £20 million.

In connection with behaviour change practices in particular we understand the value of market research. We can quickly specify and deliver high quality, scaleable research programmes aimed at better understanding the audience and the impact of given initiatives on their behaviours. We are clear where simple straight forward research is sufficient and where more complex in-depth analysis is required. We are increasingly adopting 'listening research' practices and using social media monitoring as a means of capturing valuable consumer insights.

We understand the role of quality intuitive and engaging mapping as part of the customer journey. Whether that is in printed, digital or augmented reality format. We pride ourselves on ensuring that the needs of the user remain at the centre of any product and work with mapping houses, data owners, users and our clients to specify, test and deliver outputs of the highest quality. 

We have led projects that involve extensive communications to event-goers (ticketed and un-ticketed) to ensure they have a great experience. Whether thats in terms of getting to the venue the best way, making the most of spectator activations or understanding security restrictions and local customs. We have done this across multiple communications channels and underpinned by research into attitudes and intended behaviours. 

We offer managed services in connection with maximising the use of geo-location service to benefit the customer experience. Using a bespoke product called Co-locator we are able to directly target tailored notifications to host Apps to provide high quality information to customers. We us the same technology to analyse the movement of smartphone devices across an area for the purposes of informing messaging or to assist the smooth movement of people across an area then or in the future.

Our people often find themselves as being the 'jam that glues things together'. Our extensive experience across event management and operations provides us with the ability to integrate multiple event functional areas with a focus on ensuring the highest quality spectator experience from the moment they know they are attending the event to when they return home.